Citizens Affairs

Job Satisfaction Survey for Refineries Company

Questionnaires are one of the most important requirements of international standards that contribute to improving the reality of institutional work, as they reveal accurate indicators. Accordingly, the Total Quality Management and Institutional Development Department implements this questionnaire to serve our employees and institutions. We thank you for your cooperation in filling out the questionnaire. The data will be treated with the utmost confidentiality. Show details

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Stakeholder Satisfaction Survey for Southern Refineries Company

(Total Quality Management and Institutional Development) strives to develop its services and products by adopting total quality management systems to ensure providing you with high-quality services and products centered on security. Your opinion and real interaction with the questionnaire will be reflected positively in your interest. Note: Your data will be treated with the utmost confidentiality.

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itizen Request/Complaint/Grievance Form  Click Here    

Citizens General Manager Interview Form Click Here

Employee Request/Complaint/Grievance Form  Click Here

 Customer Complaint Form  Click Here

Survey Form Click Here

* Complaints, requests and interviews should be sent to the Citizens Affairs Division email below
[email protected]
Or the Citizen Electronic System link by clicking on the link below
System link Click Here